Frequently Asked Questions

  • What mount can I use to mount my Palm Treo 650 / 700
    • The manufacturer suggest using the RAM-HOL-UN1U universal mount.
    • However, for motorcycle or boat use, we recommend the RAM-HOL-GA15U designed for the Garmin Quest GPS.
    • The fit is almost perfect and holds the Palm securely in place.
    • Examples

Palm Treo 700 in

Garmin Quest GPS Holder

  • What are your Domestic Shipping Charges?
    • We ship via USPS Priority mail for most items except Vehicle Laptop Mounts.
    • USPS Shipping charges are based on sale total as follows:
      • $    0.01 - 14.99     = $  7.95
      • $  15.00 - 39.99      = $  8.95
      • $  40.00 - 69.99      = $  9.95
      • $  70.00 - 99.99      = $ 10.95
      • $ 100.00 - and up   =  $ 11.95+
    • Vehicle Laptop Mounts are shipped via Federal express.
      • Rates are based on weight and distance.
  • Can you ship overnight?
    • Yes.  Please call us for rates
  • Do you ship internationally?
    • Yes, we do a lot of business all over the world
    • What are your shipping rates for international shipping?
      • The shipping rates that are calculated when you check out are for shipping within the continental USA.
      • International shipping rates are typically $10 - $18 more than the USA domestic shipping rates mentioned above.
    • How do I place an order to ship internationally?
      • Select the products that you wish to purchase from our website, add them to your shopping cart.
      • Complete your sale by making a payment via PayPal.
        • (this will include the USA domestic shipping costs)
      • When we receive your order we will weigh the order, calculate the shipping costs to you .
      • We will send you an e-mail with instructions how to make a Paypal payment for the difference in the shipping costs.
      • Once you have made a payment to barry@mountinginnovations.com via Paypal, we will ship you your order.
    • How long does it take to receive my order?
      • Most orders are shipped USPS Global Priority and take 4-7 days.
      • However, depending on where you are located and what you order, this shipping time may vary.
  • What is your Return Policy ?
    • Mounting Innovations is dedicated to great customer service and we want you to be happy with the products that you purchase from us.
    • If you have ordered the wrong part or wish to return it for any reason, please follow the the return policy below.
    • Return Policy
      • If Buyer is dissatisfied with the product/products for any reason, it may be returned to Mounting Innovations within 30 (thirty) days of receipt for a refund of purchase price, less shipping/handling and a 10% restocking fee (for normal inventoried items) or a 20% restocking fee for special ordered products.  Returned products must be in like new condition.
      • Buyer may return product at their own expense to:

        Mounting Innovations

        4804 Rutherglen Dr.

        Austin, TX 78749. 

  • What if a RAM-Mount breaks ?
    • RAM-Mounts have a lifetime warranty and will be replaced by the manufacturer at no cost.
    • To obtain a replacement part, take a digital picture of the broken item and send an e-mail with your name, address, phone # and the digital picture to support@ram-mount.com.

 

 

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